We accept payment by all major Credit and Debit cards (global) as well as bank Transfer by EFT (for SA purchases only).
Standard payments are processed via Payfast.
As well as all major credit and debit cards and bank transfer, you have the option of paying in 3 INTEREST FREE payments over 3 months using the Payfast option, MoreTyme.
Once you have selected 'Payfast' at check out, select 'MoreTyme' as your payment option and follow the rest of the instructions to install the app if you don't have it already. Note, you do not pay any extra by paying it over 90 days, the price remains the same. Winning!
Please note we have no access to your card details at any time.
We SHIP WORLDWIDE using reliable door-to-door-signed-for courier services (we do not ship with the postal service).
LOCAL DELIVERY (South Africa) is via Dawn Wing/The Courier Guy/Courier IT.
You will receive an email notification when your order has been fulfilled and shipped (along with your tracking number). Please don't hesitate to contact us if you have any questions regarding the delivery of your order.
Orders OVER ZAR 1000.00 SHIP FOR FREE (STANDARD DELIVERY 1-5 working days)
*in the case where you qualify for free shipping and decide to return the item for a refund, we will deduct R90.00 from your refund amount to cover the initial free shipping R70 + a handling fee of R20. Read more on our Returns & Refunds for more info
Orders less than ZAR 1000.00 are charged at R 70.00 ( STANDARD DELIVERY 1-5 working days)
OVERNIGHT EXPRESS DELIVERY is R 150.00 for all orders - kindly note orders must be placed before 1pm for next day delivery, orders placed after 1pm will be delivered a day later.
You can also COLLECT FOR FREE from our studio in Cape Town for free - the address is 224 Buitengracht Street (service road), Bo Kaap. If you select this option, we will email you when your order is ready for collection.
INTERNATIONAL DELIVERY (to anywhere in the world) via Aramex. Delivery takes 1-10 working days (usually closer to 4 days but we say up to 10 just to be safe). Orders are delivered to your door and someone needs to sign for it so please give us a physical address that is attended during day time hours and be sure to include a reachable contact telephone number.
Orders OVER ZAR 2500.00 SHIP FOR FREE.
Orders less than ZAR 2500.00 are charged at R 550.00 (sorry, we wish we could do better but the courier prices from SA are crazy!)
*PLEASE NOTE* international orders may be liable for a customs and duty charge on entry into your country (rates dependant on your country). This is completely out of our control and is your liability. You will be contacted directly by the courier company should any fees be payable and your order will only be delivered once the fees are paid. You will never be charged for shipping directly from the courier company.
*PLEASE ASLO NOTE* we do not accept returns or refunds on international orders. Please read more about our RETURN POLICY here.
If you do not accept and pay for the import fees payable, the courier company will return your shipment back to us and upon receipt we will issue you a refund LESS the COST OF SHIPPING to reach you and be returned to us (note this is likely to be more than ZAR 1000.00).