PAYMENT:
LOCAL (RSA) : Credit/Debit Card (Yoco or Payfast), Snapscan or EFT
INTERNATIONAL :
Credit/Debit Card (Yoco or Payfast)
Select your preferred payment option at checkout.
*MoreTyme : PAY IN THREE INTEREST FREE INSTALMENTS :
Select 'PAYFAST' and follow the instructions.
Note, you do not pay any extra by paying it over 90 days, the purchase price remains the same.
Please note we have no access to your personal card details at any time.
SHIPPING:
We SHIP WORLDWIDE using reliable door-to-door-signed-for courier services (we do not ship with the postal service).
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LOCAL (RSA) : is via Dawn Wing/The Courier Guy/Courier IT.
You will receive an email notification when your order has been fulfilled and shipped (along with your tracking number). Please don't hesitate to contact us if you have any questions regarding the delivery of your order.
Orders OVER ZAR 1200.00 SHIP FOR FREE (STANDARD DELIVERY 1-5 working days)
*in the case where you qualify for free shipping and decide to return the item for a refund, we will deduct R120.00 from your refund amount. Read more on our Returns & Refunds for more info
Orders less than ZAR 1200.00 are charged at R 120.00 (
STANDARD DELIVERY 1-5 working days)
OVERNIGHT EXPRESS DELIVERY is R 200.00 for all orders *MAIN CENTRES ONLY (please get in touch if you are uncertain) . Kindly note orders must be placed before 10am on a week day for next day delivery, orders placed after 10am will be delivered a day later. Overnight Express delivery applies to the next working day. If an order is placed on a weekend or a public holiday, it will arrive on the day after the next working day.
You can also COLLECT FOR FREE from our store in Cape Town:
Unit F13 The Watershed, 17 Dock Road V & A Waterfront.
If you select this option, please wait until we email you to let you know your order is ready for collection.
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INTERNATIONAL DELIVERY (to anywhere in the world) via DHL. Delivery takes 1-10 working days (usually closer to 4 days but we say up to 10 just to be safe). Orders are delivered to your door and someone needs to sign for it so please give us a physical address that is attended during day time hours and be sure to include a reachable contact telephone number.
Orders OVER ZAR 2500.00 SHIP FOR FREE.
Orders less than ZAR 2500.00 are charged at R 550.00
*PLEASE NOTE* international orders may be liable for a customs and duty charge on entry into your country (rates dependant on your country). This is completely out of our control and is your liability. You will be contacted directly by the courier company should any fees be payable and your order will only be delivered once the fees are paid. You will never be charged for shipping directly from the courier company.
We do not accept returns or refunds on international orders. Please read more about our RETURN POLICY here.
If you do not accept and pay for the import fees payable, the courier company will return your shipment back to us and upon receipt we will issue you a refund LESS the COST OF SHIPPING to reach you and be returned to us (note this is likely to be more than ZAR 1000.00).